VATTA #188: Navigating the Storm: Handling Angry Clients with Professionalism and Empathy

In this episode, I delve into the crucial topic of handling an angry client with professionalism and empathy. Dealing with unhappy clients can be challenging, so I'm providing valuable tips and strategies to navigate these situations gracefully. Learn to maintain your composure, actively listen, and respond with empathy while defusing tension and working towards a resolution. 

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